Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kimberly Leichliter

Kimberly Leichliter

September 3, 2026

5  out of  5
rating by Kimberly Leichliter
"My agent was right there with me every step of the way always made sure that everything was taken care of thank you"
We responded:
"Awesome news! Thank you for taking the time to leave us a review!"
Profile photo of Jason Clark

Jason Clark

August 29, 2026

5  out of  5
rating by Jason Clark
"I highly recommend working with Sara Krum at State Farm! She is incredibly helpful, knowledgeable, and genuinely cares about finding the right coverage for her clients. She takes the time to explain everything clearly and makes what can sometimes be a confusing process feel easy and comfortable. If you’re looking for someone you can trust with your insurance needs, definitely give her a call!"
We responded:
"Thank you, Jason! We truly appreciate your referral to our office!
"
Profile photo of Chris Hare

Chris Hare

August 25, 2026

4  out of  5
rating by Chris Hare
"Sara Krum went above and beyond to help us through our broken sewer."
We responded:
"We are happy that Sara took great care of you during your claim! We strive to provide excellent service!"
Profile photo of Kaitlyn Krum

Kaitlyn Krum

August 25, 2026

5  out of  5
rating by Kaitlyn Krum
"Sara Krum is very helpful and handled our renters policy and made it easy and was quick to get it back to us."
We responded:
"Thank you, Kaitlyn, very happy that we were able to get coverage in place for you!"
Profile photo of Deb Osterkamp

Deb Osterkamp

August 20, 2026

5  out of  5
rating by Deb Osterkamp
"Very nice associate helpful with my needs and questions. I'm very satisfied and always nice to not have any insurance worries. Thank you for your help today. I appreciate it!"
We responded:
"Very happy to hear that we delivered on the promise! "
Profile photo of Trent Trenton

Trent Trenton

August 18, 2026

5  out of  5
rating by Trent Trenton
"Super quick and easy"
We responded:
"Thank you for the 5 stars, happy to see we made it easy for you!"
Profile photo of 238mandy

238mandy

August 15, 2026

5  out of  5
rating by 238mandy
"Excellent service with quick delivery time on setting up coverage. I would recommend to anyone for Excellent coverage and customer service!"
We responded:
"Awesome news! Thank you for trusting us with your insurance needs!"
Profile photo of Dawn Bremer

Dawn Bremer

August 14, 2026

5  out of  5
rating by Dawn Bremer
"Caitlen is always very helpful and gets the job done right."
We responded:
"Thank you, Dawn! We appreciate the 5 stars for Caitlen and her services!"
Profile photo of Sunshine Larson

Sunshine Larson

August 14, 2026

5  out of  5
rating by Sunshine Larson
"Kaden was the absolute best at getting us insured for our home and auto, shortly after we called to have our RV added and he had it done before we said go! He was very kind and generous. He followed up 1 month later as he said he would, to make sure we was happy with everything so far, as we are. Thank you Kaden and State Farm for your services!"
We responded:
"We have to agree, Kaden is pretty amazing! We are more than happy to help you with your insurance needs!"
Profile photo of TravelingTrucker

TravelingTrucker

August 13, 2026

5  out of  5
rating by TravelingTrucker
"Sam was very knowledgeable and helpful! Got me set up with everything I needed at a great rate!"
We responded:
"So happy to hear that Sam took great care of you, it is our pleasure to serve you!"
Profile photo of To.Roxie Myers-Peterson

To.Roxie Myers-Peterson

August 4, 2026

5  out of  5
rating by To.Roxie Myers-Peterson
"Great people. Great service. Would recommend this agency to everyone."
We responded:
"Thank you, Roxie. We strive to provide our best, and we're happy to serve you!"
Profile photo of Adam Kuhse

Adam Kuhse

August 4, 2026

5  out of  5
rating by Adam Kuhse
"Samantha is very knowledgeable. She takes time to get to know the customer before diving into policies."
We responded:
"We appreciate the insight and the opportunity to work with you and find a plan that fits!"
Profile photo of Chad Van Hauen

Chad Van Hauen

July 31, 2026

5  out of  5
rating by Chad Van Hauen
"Tina was a great help."
We responded:
"Thank you for taking the time to review our Agency! Very happy to hear that Tina was a great help!"
Profile photo of Heidi Brown

Heidi Brown

July 31, 2026

5  out of  5
rating by Heidi Brown
"Definitely a 5/5. Sam Y was awesome, she was very helpful, quick to get back to me, very informative."
We responded:
"Thank you for the great review! Glad Sam was able to get you taken care of!"
Profile photo of David Gerbracht

David Gerbracht

July 31, 2026

5  out of  5
rating by David Gerbracht
"Samantha has always been very knowledgeable about answering questions. Very friendly and always willing to help. Returns phone calls on a very timely manner. Thanks Samantha!!"
We responded:
"Thank you David! We sure appreciate Samantha too! "
Profile photo of Sue Heitland

Sue Heitland

July 2, 2026

5  out of  5
rating by Sue Heitland
"I went into State Farm to find out more about my insurance, the costs, and what I need to do now that I have lost my husband unexpectedly 4 months ago. I want to spend my money wisely. Jeff and i both became members of State Farm when we were 16, with our parents. And continued with them, as we were married for over 45+ years. Tina and I sat down together, and did an update on all information to give us the very best opportunities available. She was honest about things I didn’t need, that were already in place. But, opportunity on numbers that should change to protect my assets, for not a lot of money. Thank you Tina at State Farm"
We responded:
"Thank you so much for sharing your experience. We’re deeply sorry for your loss. We’re glad Tina took the time to review everything with you and explain your options clearly—especially with your goal of spending your money wisely and protecting your assets. If you ever have any questions or need additional support, please don’t hesitate to reach out."
Profile photo of Beckie Andersen

Beckie Andersen

July 1, 2026

5  out of  5
rating by Beckie Andersen
"I was nervous about changing insurance companies and coverage. Kaden did an thorough job putting together an information package. State Farm improved our coverage and saved us well over $1000 a year between home and auto coverage. If you are looking for a great team fighting for you, Tim Reed's State Farm team is well worth your time. Thank you Kaden and Sam for great service."
We responded:
"Thank you so much for your review! We’re glad Kaden took the time to walk you through everything and put together an information package that helped you feel confident with the change. It’s also wonderful to hear that Tim Reed’s team was able to improve your coverage and save you more than $1,000 a year on your home and auto.

We truly appreciate your kind words and recommendation—thanks again to Kaden and Sam for providing great service!"
Profile photo of Matt Andersen

Matt Andersen

July 1, 2026

5  out of  5
rating by Matt Andersen
"We really appreciated the service we received as we worked through our insurance needs. Exceptionally friendly and helpful. Thanks a bunch!"
We responded:
"Thank you so much for your review! We’re glad you felt supported while we helped with your insurance needs. We truly appreciate your kind words about our team being friendly and helpful—thanks again!"
Profile photo of Hollie Hare

Hollie Hare

June 23, 2026

5  out of  5
rating by Hollie Hare
"We have been with Tim and his team for years. Sara and Sam are great to work with, when we call in with a question they get back to us right away. We appreciate the fact we can go in and sit down face-to-face locally instead of having to use an automated phone line all the time."
We responded:
"We are happy to have you and your family with our office, Hollie! We value your trust in us! Thank you!"
Profile photo of Shane Kauffman

Shane Kauffman

June 19, 2026

5  out of  5
rating by Shane Kauffman
"Great people and inviting if your looking for insurance this is the place to be."
We responded:
"Such a warm and welcoming review, thank you! We’re happy that you chose us!"
Profile photo of Kc Bockoven

Kc Bockoven

June 12, 2026

5  out of  5
rating by Kc Bockoven
"Kaden Behrens great customer support helping me save some money on home and auto insurance"
We responded:
"That’s great news! Thank you for telling us about it, we’re happy to help."
Profile photo of Justin Vaughn

Justin Vaughn

June 11, 2026

5  out of  5
rating by Justin Vaughn
"Saved me around 5,000 a year between home and auto Jessica was a Rockstar and very easy to work with."
We responded:
"So glad to hear that we were there for you, not only on price but customer service as well!"
Profile photo of Lillian Penne

Lillian Penne

May 22, 2026

5  out of  5
rating by Lillian Penne
"I came into the State Farm office in Independence with a variety of questions. All my questions were answered with patience and in a friendly manner. It was reassuring to better understand the coverage I needed.
I was told about a wide variety of services offered by State Farm. I had no idea how State Farm could be the total living life package!"
We responded:
"We were very happy to help you through your next life steps! Thank-you! "
Profile photo of Hoss Halford

Hoss Halford

May 19, 2026

5  out of  5
rating by Hoss Halford
"Great place they are very knowledgeable and help you get the coverage that you want."
We responded:
"Thanks! We are always happy to serve your needs!"
Profile photo of Angie Clark

Angie Clark

May 11, 2026

5  out of  5
rating by Angie Clark
"⭐⭐⭐⭐⭐
Sara Krum was absolutely wonderful to work with! She was knowledgeable, patient, and took the time to explain all of our insurance options in a way that was easy to understand. She truly cares about her clients and goes above and beyond to make sure you feel confident and taken care of. It’s so refreshing to work with someone who is both professional and personable. I highly recommend Sarah to anyone looking for excellent customer service and someone they can trust with their insurance needs!"
We responded:
"Thank you so much for your kind review! We’re so glad Sarah was able to make the process easy to understand and provide great service. We truly appreciate your recommendation and look forward to helping you anytime you need us!"