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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kinsli Albrecht

Kinsli Albrecht

October 20, 2026

5  out of  5
rating by Kinsli Albrecht
"Jessica is awesome, she helped me with questions I had and was sweet while doing so. she went above and beyond"
We responded:
"That’s such great news, Kinsli! We are proud to serve you with your insurance needs and be able to save you money! "
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Dylan VanAntwerp

October 20, 2026

5  out of  5
rating by Dylan VanAntwerp
"Thank you Kylie! You were extremely helpful with my car insurance!"
We responded:
"Kylee is the best! So very happy she was able to help you out!"
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Dr. Jen Jensen

October 15, 2026

5  out of  5
rating by Dr. Jen Jensen
"Very good at explaining my coverages and exactly what the policies are. Helpful at exploring options to save on premiums."
We responded:
"We’re more than happy to always be there for you and make sure you understand how your insurance works for you!"
Profile photo of Julie Hoffman

Julie Hoffman

October 14, 2026

5  out of  5
rating by Julie Hoffman
"Sarah took the time to look through our policies to get everything updated and save us on our premiums. She was very thorough and great to work with. Definitely recommend!"
We responded:
"Sarah is really great! We are glad she was able to help you out! Welcome to the Agency! "
Profile photo of Stacy Main

Stacy Main

October 13, 2026

5  out of  5
rating by Stacy Main
"Hit a deer during harvest season. Went to file my first claim in such a long time. I was able to do almost all of it online and within minutes! It was easy, self explanatory, and just simple! The whole process took 5 to 10 minutes and that includes my call to the body shop and my call with Tim Reeds state farm! I would 100/100 recommend using this company for all your insurance needs! Its a good feeling to know that my car will as good as new soon."
We responded:
"Thank you for letting us know the app was easy to use! We are always more than happy to assist within the Agency as well! Glad your claim got off to a good start."
Profile photo of Heather Cue

Heather Cue

October 12, 2026

5  out of  5
rating by Heather Cue
"Great customer service! Very helpful and get things taken care of in a timely matter. Highly recommend"
We responded:
"Love the recommendation, Heather! Always happy to be your good neighbor!"
Profile photo of Taryn Cox

Taryn Cox

October 12, 2026

5  out of  5
rating by Taryn Cox
"I had the pleasure of working with Kaden, and I was extremely impressed by his professionalism and ability to help us throughout the entire process. He was very informative and did a great job educating us on the policies and any questions we had. The staff were also very personable. I would highly recommend Tim Reed State Farm!"
We responded:
"We truly appreciate your business, and we feel the best referral is a compliment! We look forward to working with you."
Profile photo of Pam

Pam

October 8, 2026

5  out of  5
rating by Pam
"Great customer service! Thanks Kaden!😊"
We responded:
"Thank you for allowing us to service your insurance, happy to have you!"
Profile photo of Liz Donley

Liz Donley

October 6, 2026

5  out of  5
rating by Liz Donley
"Thank you guys for doing everything to push back on progression insurance after they said they were not going to pay for my 2 rental cars for 3 weeks while they decide it was their clients fault! Chris and I APPRECIATE it VERY much! Thank you!"
We responded:
"Very happy to get you resolution, always here to help and advocate for our customers! Thank you!"
Profile photo of Mark Rueber

Mark Rueber

October 5, 2026

5  out of  5
rating by Mark Rueber
"Could not have been better..
The gals were concerned about my situation, and went above & beyond to assist me from an anxiety attack.
That said ... if I do have a life threatening situation in the office - can they take turns on the mouth to mouth of CPR ??
They ALL are great, and you could say I died with a smile cause of State Farm !!!!!
LOL....
Thank you Tim Reed, and your staff...."
We responded:
"Thank you for the 5 stars!
"
Profile photo of Nicole Schroeder

Nicole Schroeder

September 30, 2026

5  out of  5
rating by Nicole Schroeder
"I had a wonderful experience working with Sarah while making changes to our car insurance policy. Sarah was incredibly helpful and always easy to work with. She took the time to explain and answered all of my questions and made the process of changing my policy simple and stress-free. She had even pointed out something that was missing from a policy that was changed recently on another vehicle policy. I truly appreciated her taking the time. I feel you guys genuinely care about your clients!"
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear Sara was helpful and made the policy change simple and stress-free. Her attention to details and willingness to answer questions is exactly what we strive for. We truly appreciate your trust and we’re glad you felt genuinely cared for."
Profile photo of Brenda G

Brenda G

September 29, 2026

5  out of  5
rating by Brenda G
"I worked with Caiden. He was very thorough and clear with my options. He has been nice work with, and saved us some money !"
We responded:
"Amazing news! Happy we can help you with your needs and save money!!"
Profile photo of Apryl Butters

Apryl Butters

September 29, 2026

5  out of  5
rating by Apryl Butters
"Tina at the Oelwein office is so friendly and amazing to deal with."
We responded:
"Thank you, Apryl! Tina is pretty amazing, glad she took great care of you."
Profile photo of Nathan Krum

Nathan Krum

September 29, 2026

5  out of  5
rating by Nathan Krum
"This office always takes great care of my insurance needs! Sara is top notch!"
We responded:
"Thank you for taking time to review us! We appreciate your kind words!"
Profile photo of Erica Batcheler

Erica Batcheler

September 25, 2026

5  out of  5
rating by Erica Batcheler
"Jessica did an outstanding job reviewing our policy. Her thoroughness and attention to detail ensured that our policies were are correct & what we wanted. Her expertise was invaluable to this process."
We responded:
"That’s great to hear! It’s very important to ensure we get you the right coverage in place! "
Profile photo of Carrie Franzen

Carrie Franzen

September 25, 2026

5  out of  5
rating by Carrie Franzen
"Very through and helpful getting me what I needed."
We responded:
"Thank you for taking the time to review our office! Very happy to hear that we got you all taken care of."
Profile photo of Sarah Scheel

Sarah Scheel

September 9, 2026

5  out of  5
rating by Sarah Scheel
"Samantha as very personable and answered all of my questions thoroughly. Definitely recommend!!"
We responded:
"5 stars for Sam! Thank you, Sarah for the great referral!"
Profile photo of Kimberly Leichliter

Kimberly Leichliter

September 3, 2026

5  out of  5
rating by Kimberly Leichliter
"My agent was right there with me every step of the way always made sure that everything was taken care of thank you"
We responded:
"Awesome news! Thank you for taking the time to leave us a review!"
Profile photo of Jason Clark

Jason Clark

August 29, 2026

5  out of  5
rating by Jason Clark
"I highly recommend working with Sara Krum at State Farm! She is incredibly helpful, knowledgeable, and genuinely cares about finding the right coverage for her clients. She takes the time to explain everything clearly and makes what can sometimes be a confusing process feel easy and comfortable. If you’re looking for someone you can trust with your insurance needs, definitely give her a call!"
We responded:
"Thank you, Jason! We truly appreciate your referral to our office!
"
Profile photo of Chris Hare

Chris Hare

August 25, 2026

4  out of  5
rating by Chris Hare
"Sara Krum went above and beyond to help us through our broken sewer."
We responded:
"We are happy that Sara took great care of you during your claim! We strive to provide excellent service!"
Profile photo of Kaitlyn Krum

Kaitlyn Krum

August 25, 2026

5  out of  5
rating by Kaitlyn Krum
"Sara Krum is very helpful and handled our renters policy and made it easy and was quick to get it back to us."
We responded:
"Thank you, Kaitlyn, very happy that we were able to get coverage in place for you!"
Profile photo of Deb Osterkamp

Deb Osterkamp

August 20, 2026

5  out of  5
rating by Deb Osterkamp
"Very nice associate helpful with my needs and questions. I'm very satisfied and always nice to not have any insurance worries. Thank you for your help today. I appreciate it!"
We responded:
"Very happy to hear that we delivered on the promise! "
Profile photo of Trent Trenton

Trent Trenton

August 18, 2026

5  out of  5
rating by Trent Trenton
"Super quick and easy"
We responded:
"Thank you for the 5 stars, happy to see we made it easy for you!"
Profile photo of 238mandy

238mandy

August 15, 2026

5  out of  5
rating by 238mandy
"Excellent service with quick delivery time on setting up coverage. I would recommend to anyone for Excellent coverage and customer service!"
We responded:
"Awesome news! Thank you for trusting us with your insurance needs!"
Profile photo of Dawn Bremer

Dawn Bremer

August 14, 2026

5  out of  5
rating by Dawn Bremer
"Caitlen is always very helpful and gets the job done right."
We responded:
"Thank you, Dawn! We appreciate the 5 stars for Caitlen and her services!"